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Privacy Policy

This policy describes how Sash Info Services Pvt. Ltd. (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website and services.

Information we collect

When you purchase a product or service, request a quote, or otherwise transact with us, we collect the personal information you provide, such as your name, billing or delivery address, and email address.

When you browse our website, we automatically receive technical information that may include your device’s internet protocol (IP) address. We use this to help us understand how our site is accessed (for example, browser type and operating system) and to maintain security and performance.

Marketing emails. With your permission, we may send you emails about our company, new offerings, and related updates. You can opt out at any time using the unsubscribe link in those messages or by contacting us (see below).

Consent

How we obtain consent. When you give us personal information to complete a transaction, verify payment, place an order, arrange delivery or a return, or for another primary purpose, we treat that as consent to collect and use that information only for that specific purpose, unless we tell you otherwise.

If we ask for your information for a secondary purpose (such as marketing), we will ask for your express consent or give you a clear opportunity to decline.

Withdrawing consent. If you change your mind after opting in, you may withdraw consent for us to contact you or for continued collection, use, or disclosure of your information, subject to legal or contractual restrictions. Contact us at hello@sashinfo.com or write to us at:

#99/1, 1st floor, 1st Cross Rd, Ramarao Layout, Katriguppe,BSK 3rd Stage, Bengaluru, Karnataka,INDIA - 560085

Disclosure

We may disclose your personal information if we are required to do so by law or if you violate our applicable terms of service or other agreements with us.

Payment processing

We use Razorpay to process payments. Card data is not stored on our servers in a form that we can use for future charges; payment information is handled according to industry standards. Transaction data is encrypted using practices aligned with the Payment Card Industry Data Security Standard (PCI-DSS) during processing. Purchase transaction data is retained only as long as needed to complete your transaction; afterward, full card details are not kept by us in that context.

Our payment provider follows PCI-DSS requirements as overseen by the PCI Security Standards Council, which includes participation from major card brands. For more detail, see Razorpay’s website and terms.

Third-party services

Third-party providers we use will generally collect, use, and disclose your information only to the extent required to perform the services they provide to us.

Some providers, such as payment gateways and payment processors, have their own privacy policies governing the information we must share to complete your purchase. We encourage you to read their policies so you understand how they handle your data.

Providers may be located in—or use facilities in—jurisdictions other than yours or ours. If you proceed with a transaction involving a third party, your information may become subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party site or application, this Privacy Policy and our website terms no longer apply; the third party’s policies govern instead.

Links. Links on our site may take you to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

We take reasonable precautions and follow industry practices to help protect your personal information from inappropriate loss, misuse, unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security.

Cookies

We use cookies to maintain your session and improve how our website works. These cookies are not used to identify you personally on other websites.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

Changes to this policy

We may update this Privacy Policy from time to time. Please review this page periodically. Changes apply when posted on this website. If we make material changes, we will note the update here so you remain informed about what we collect, how we use it, and when we may disclose it.

If our business is acquired or merged, your information may be transferred to the successor so we can continue to serve you, subject to applicable law.

Questions and contact

To access, correct, amend, or delete personal information we hold about you, to register a concern, or to request more information, contact us at hello@sashinfo.com or by post at the address above. You may also reach us via our Contact page.